Question 1

What sizes do you have?

Accepted Answer

We have the following sizes on our abayas. 54,56,58,

Question 2

Do you have a return and refund policy?

Accepted Answer

We want you to be satisfied with your purchase, while keeping our operations efficient and sustainable.

EU Customers:
In accordance with EU consumer protection laws, you have the right to return your order within 14 days of receiving it. Items must be unused, in original condition, and in original packaging. Return shipping costs are the responsibility of the customer.

International Customers (outside the EU):
All sales are considered final. However, in certain cases, we may offer store credit or an exchange at our discretion. Shipping costs for returns or exchanges are the responsibility of the customer.

Question 3

My order has not arrived, what happens with my payment?"

Accepted Answer

If this is the case you should contact customer service at, ( collection.deleila@gmail.com ) 
We will help you and make sure you get your order or a refund. 
 
Replies to email take between 1-4 working days and we respond to email in chronological order.

Question 4

What countries do you ship to?

Accepted Answer

At the moment we deliver domestically within Sweden and also rest of Europe. North America, Asia and Africa.

Question 5

How long is the estimated delivary time?

Accepted Answer

Delivery time domestically within Sweden is 1-3 working days. Internationally outside of Sweden to the rest of Europe. North America, Asia and Africa, the estimated delivary time is 3-7 working days.

DE LEILA

Frequently asked questions